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What to do if you forget your password

A local unlock password is not the same as your recovery phrase. Avoid submitting your phrase to an unknown website and first verify your backup and device security.

A clear sequence of checks

A local unlock password is not the same as your recovery phrase. Avoid submitting your phrase to an unknown website and first verify your backup and device security.

Understand what you are changing

Make sure the operation fits your purpose and risk tolerance.

Check the trusted source and environment

Independently confirm that the app or instruction is genuine.

Proceed carefully and verify each detail

Compare each field rather than accepting defaults without review.

Record the outcome and store backups securely

Keep any recovery material in a protected offline location.

IMPORTANT BOUNDARIES

Know what the interface cannot guarantee

Illustrations help explain decisions. They do not guarantee product functionality, transaction outcome or the safety of a third-party network.

✓ Secret phrases should never be entered in a website verification form.

✓ Product behavior and actual availability must be verified within the official application.

✓ Network and signing checks are still required even when a screen looks familiar.